Policies and T&C
Honesty is the best policy. Find all the information you need below.
The below policies describe the practices of Commonwealth Building Supplies, Ltd. and its subsidiaries, divisions, affiliates, and brands.
Orders may be returned or exchanged within 30 days provided the items are in good sellable condition, and have not been damaged.
However; power equipment, light bulbs, breakers, mixed paint, and cut to order items (pipe, rope, wire, chain, etc) cannot be returned or exchanged.
To initiate a return for an online order, please email our online support team at firstname.lastname@example.org or contact us via the LiveChat option on our homepage. You will be provided with further instructions on how to initiate your return.
CBS Bahamas will replace any defective items at no cost to the customer. If you suspect that any of your items may be defective, please email email@example.com or contact us via the LiveChat option on our homepage for further instructions.
Generally, CBS Bahamas does not offer cash refunds. Store credit through gift cards is offered in its place. However, if you are requesting a return for a defective item, a cash refund will be allowed.
CBS Bahamas will not be liable for shipping or delivery costs on returned items. Please note that all original shipping & delivery charges are non-refundable once the order has shipped.
Buy Online, Pickup In-Store
To cancel a 'Buy Online, Pickup In-Store' order, please email our online support team at firstname.lastname@example.org or use the LiveChat feature available on our homepage.
In-Store Pickup Orders are typically fulfilled instantly, and therefore may have a very limited cancellation window.
Should you wish to cancel your order, we will make every attempt to accommodate this request. However, if the cancellation window has passed & your order has processed, you may return any unwanted items in accordance with our return policy.
Deliveries and Shipments
To cancel a delivery order, please email our online support team at email@example.com or use the LiveChat feature available on our homepage.
Delivery orders may be cancelled within 1 hour of the order being placed. Orders cannot be cancelled once they have shipped and are en-route for delivery.
If it is too late to cancel your order, you may return any unwanted items in accordance with our return policy.
CBS Bahamas is fully-committed to ensuring your privacy and safety whenever you visit our website. In line with this, we have created this policy to guide you on how we use and protect the information and data you provide us with.
When using our website, you are required to provide important personal information such as your name and email address. This information along with the rest that we collect during registration are used to make communication with you more personal, and to improve your experience when using our website.
Only authorized employees within CBS Bahamas are allowed to view and access this account information. All information collected will be used ONLY for the following purposes:
To help improve the company’s products and services.
Forwarding of the company’s new products, promotions, or other information offered by us or by our authorized third-party affiliates; which we feel you will find useful.
Market research purposes.
There may be instances when CBS Bahamas provides your personal data to a third-party payment processor. However, this is done only to ensure the hassle-free payment of your current balances. Companies who are given your personal information are required to keep this data confidential and secure, and can only use it based on their agreement with us.
CBS Bahamas regularly inspects its systems and data to ensure you get the best service possible. To prevent your account and information from being compromised, we have integrated electronic and managerial procedures to protect the data collected online. All account information is stored in a secure database which is maintained and monitored closely by our personnel.
Security of payment information in transit to our third party payment processor is encrypted using only strong cryptographic security protocols, in accordance to PCI DSS requirements.
Should any unauthorized action against our data and systems take place, we will conduct the necessary investigations with the intent of prosecuting or taking civil proceedings against those responsible, and to recover and fix any form of damage.
Confidentiality and Disclosure of Information
CBS Bahamas considers the personal records of our clients and all other information provided by them as confidential. As such, we will not divulge this information to any third-party other than those listed as our authorized affiliates. However, we may disclose information - if legally required by the appropriate authorities - to comply with any government regulation or request to assist in the investigation of suspected fraud or any other potential threat.
CBS Bahamas does not disclose, sell, or rent any personal information received from our clients to any unauthorized third party. We also do not use your email address for unsolicited mail. Emails and other form of communication sent by the company will solely be in connection with the provision of the agreed services and products.
By accessing our website, you agree to abide to the terms and conditions listed above and to the exclusive jurisdiction of the courts in all disputes resulting from such access. Should any of the terms listed be deemed as invalid or unenforceable for any reason, these terms will be removed. However, the remaining terms and conditions will still apply.
Failure to enforce any of the provisions found in these terms and conditions or failure to exercise any option to terminate should be construed as a waiver of the provisions and will not affect the validity of our Terms and Conditions.
Exclusions and Limitations
All accounting data and other product information posted on our web site are provided on an "as is" basis. To the fullest extent permitted by law, it excludes the following:
All representations and warranties relating to this website and its contents or those that may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in this website and/or the Company’s literature; and
All liability for damages arising out of or in connection with your use of this website. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised us of the possibility of such potential loss), damage caused to your computer, its software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages.
The above exclusions and limitations apply only to the extent permitted by law. None of your statutory rights as a consumer are affected.
Unless stated otherwise, all contents displayed in this website are considered the exclusive and intellectual property of the CBS Bahamas or by the third-party affiliates who have licensed their materials to the company. The company’s logo, designs, slogans, and names are all trademarked unless specified. The brand names, products and specific services found and offered on this website have also been trademarked.
Any unauthorized distribution, publication or selling of the text, images, programs, or other related content is prohibited and is punishable by law unless there is an express written consent provided by the company.
Pricing and Content
CBS Bahamas ensures to the best of our ability that all product information and pricing are accurate. However, typographical errors may occur. In the event that the product you ordered contains an error in pricing or in any of its data, we may either contact you for instructions or cancel your order and notify you of the cancellation.
CBS Bahamas does not warrant that the service from this site will be uninterrupted, timely or error free during the course of your visit, although it is provided to the best ability. By using this service you thereby clear the company, its employees, agents and other affiliates against any loss or damage, in whatever manner, howsoever caused.
Notification of Changes
CBS Bahamas reserves the right to alter any of the terms and conditions listed here from time to time as seen fit. Any changes made to our policies will automatically be announced on our website. Should there be any change in the process of how we use our customers’ Personally Identifiable Information, an email notification will be sent to the users affected by this change. It is also advised that you re-read this statement regularly for any updates.
Cookies only give us the information you provided. It does not enable us to access any other information or allow us to view your computer and the data stored within it.
Cookies also help us to determine the pages that are most visited by our users, monitor and analyze web traffic, and further improve site functionality. Rest assured that all information gathered from this is used solely for statistical analysis and will be automatically deleted from our system.