First off, we’d like to say thank
you.
You have no idea how
thrilled we are that you’ve selected CBS Bahamas as the supplier for
your new cabinetry. We’re looking forward to this upcoming project, and we’re
looking forward to being there for you every step of the way.
The
below terms & conditions describe the practices of CBS Bahamas, Ltd. and
its subsidiaries, divisions, affiliates, and brands. These policies are meant
to provide further information on our special-order supply process as we embark
on this new & exciting cabinetry project.
Design
Services - Terms, & Conditions
- Our ‘Fit Guarantee’ promises
that your cabinets will fit perfectly into the designed space or area.
After performing our site visit, and finalizing our line drawings, we can
guarantee that your special-ordered cabinetry will fit into your space exactly
as planned and described during the design process.
- If you are unable to accommodate a
site visit (or prefer to proceed without one), a ‘No Site Visit’ waiver
can be provided. By signing this waiver, you are in agreeance that any
discrepancies relating to cabinetry fit or layout will be the sole responsibility
of the buyer.
- Cabinetry designs are considered
finalized once the customer has approved the design and paid the initial deposit.
Once a design is marked as finalized there can be no further changes or
alterations to the design. Any changes that occur to the project space or
opening after the final site visit will void our ‘Fit Guarantee.’ Please note that designs incorporating
appliances will use standard appliance heights unless otherwise specified
by the customer during the design and layout process.
- CBS Bahamas does not provide or
arrange installation of cabinetry products. Installation of cabinetry is the
sole responsibility of the customer. CBS Bahamas may offer a list of suggested
installers, but will take no liability or responsibility as it relates to
the quality of the installation. CBS Bahamas will also not be liable for
replacing or repairing any cabinetry components that may have been damaged
or compromised due to improper installation.
- In the event that cabinetry components
arrive damaged or destroyed from our overseas vendor, CBS Bahamas will
accept full responsibility for replacing these compromised components in
the shortest timeframe possible; and at no additional expense to the customer.
However, any additional costs arising from delayed installation or completion
will not be at the responsibility of CBS Bahamas.
- CBS Bahamas is only responsible
for providing the components and products listed on the final agreed upon quote.
Your Project Manager will ensure that you are clear on exactly what items
will be provided as part of your order before you sign off on the quote
and place the deposit.
Payment
Terms
Upon approval of a cabinetry
design, a 50% deposit is due in order to place the initial order with our
vendors. Payments can be made via cash, credit card, or bank transfer.
Please enquire directly with your Project Manager for more information
related to making payments and deposits.
Once your special-order cabinetry
has arrived and been inspected, payment of the outstanding balance will be
required prior to the cabinetry being delivered or made ready for pickup.
Lead
Time
Standard lead time for special
order cabinetry is 4 weeks after the initial deposit is made. However, it
is important to note that unexpected delays are possible and may arise. While
we will do our absolute best to avoid any unexpected delays; CBS Bahamas
will not be held liable for orders that may be delayed unexpectedly and do
not arrive within a the originally specified timeframe. Your Project Manager
will keep you updated on a constant basis as it relates to lead time and estimated
arrival date.
Delivery
There is no delivery fee associated
with our cabinetry products. Further information on our various delivery
programs can be viewed at:
https://www.cbsbahamas.com/delivery
Customers wishing to have their
cabinetry delivered to a Mailboat should indicate this as early as
possible to their Project Manager to ensure proper packaging &
protection of cabinetry components. Further delivery options for out island
customers can be viewed at:
https://www.cbsbahamas.com/outislands
In line with our standard delivery
policy, Customers will be required to sign a 'Proof of Delivery'
acknowledging safe receipt of items & packages at the time of
delivery. Once this document has been signed; CBS Bahamas will no longer
be held liable for any claims of damaged or compromised cabinet components.
Warranty
