Privacy Policy
CBS Bahamas is fully-committed to ensuring your privacy and safety whenever you visit our website. In line with this, we have created this policy to guide you on how we use and protect the information and data you provide us with.
Information Collection
When using our website, you are required to provide important personal information such as your name and email address. This information along with the rest that we collect during registration are used to make communication with you more personal, and to improve your experience when using our website.
Only authorized employees within CBS Bahamas are allowed to view and access this account information. All information collected will be used ONLY for the following purposes:
- Record keeping.
- To help improve the company’s products and services.
- Forwarding of the company’s new products, promotions, or other information offered by us or by our authorized third-party affiliates; which we feel you will find useful.
- Market research purposes.
There may be instances when CBS Bahamas provides your personal data to a third-party payment processor. However, this is done only to ensure the hassle-free payment of your current balances. Companies who are given your personal information are required to keep this data confidential and secure, and can only use it based on their agreement with us.
Additionally, we do not collect or store credit card or payment information. We use a third-party payment gateway, First Atlantic Commerce, to process payments made to us via a secure Hosted Payment Page that is hosted and managed by FAC. In connection with the processing of such payments, we do not retain any personally identifiable information or any financial information such as credit card numbers.
Please note that First Atlantic Commerce's use of your personal information is governed by their privacy policy, which can be found on their website. We encourage you to review their policy to understand how your information is being handled and protected.
Security
CBS Bahamas regularly inspects its systems and data to ensure you get the best service possible. To prevent your account and information from being compromised, we have integrated electronic and managerial procedures to protect the data collected online. All account information is stored in a secure database which is maintained and monitored closely by our personnel.
We do not collect or store credit card or payment information. Instead, First Atlantic Commerce provides a secure hosted payment page with tokenization capabilities, where you can enter your payment information directly. Tokenization is a process that replaces sensitive card information with a unique identifier or token, further enhancing the security of your transactions. This method ensures that your sensitive card information is submitted through a secure channel and is not stored on our systems. The hosted payment page is fully PCI compliant, adhering to the Payment Card Industry Data Security Standard (PCI DSS), which is a set of security standards designed to protect cardholder data and reduce the risk of data breaches.
Should any unauthorized action against our data and systems take place, we will conduct the necessary investigations with the intent of prosecuting or taking civil proceedings against those responsible, and to recover and fix any form of damage.
Confidentiality and Disclosure of Information
CBS Bahamas considers the personal records of our clients and all other information provided by them as confidential. As such, we will not divulge this information to any third-party other than those listed as our authorized affiliates. However, we may disclose information - if legally required by the appropriate authorities - to comply with any government regulation or request to assist in the investigation of suspected fraud or any other potential threat.
CBS Bahamas does not disclose, sell, or rent any personal information received from our clients to any unauthorized third party. We also do not use your email address for unsolicited mail. Emails and other form of communication sent by the company will solely be in connection with the provision of the agreed services and products.
User Data Deletion
We recognize the importance of your right to control your personal information. In accordance with applicable data protection laws and regulations, you have the right to request the deletion of your personal information that we hold.
To request the deletion of your personal information, please contact us at cbs@cbsbahamas.com. Upon receiving your request, we will verify your identity and review the request to ensure that it meets the applicable legal requirements.
Please note that there may be circumstances in which we are unable to delete your personal information entirely, such as when:
- Retention is necessary to complete the transaction or provide the service you have requested.
- Retention is required to comply with legal obligations, resolve disputes, or enforce our agreements.
- Retention is needed for our legitimate business purposes, such as fraud prevention or maintaining the security of our systems.
In cases where we cannot delete your information entirely, we will inform you of the specific reasons and any available options. Once the information is no longer needed for the purposes for which it was retained, we will securely delete or anonymize your personal information to ensure your privacy is protected.